Try loading the website on a different browser, safari, google chrome or Firefox, If the error still persists, send us an email at email@example.com.
Check your spam folder or use the email address and password you used when signing up to login to the members portal, the access links are there.
The following article will guide you in the cancellation of your community membership, Click Here
Members portal which you can access through the website
To login to the members portal, use your email address (username) and password you created when signing up
Send us an email at firstname.lastname@example.org.